Open Position

KEY ACCOUNT MANAGER

Introduction

Join norriv as a Key Account Manager and be a vital link between our company and our clients. Drive business growth and ensure client satisfaction in our innovative 3D hologram solutions.

Skills Needed
  • EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
  • STRONG NEGOTIATION AND RELATIONSHIP-BUILDING ABILITIES
  • ABILITY TO UNDERSTAND CLIENT NEEDS AND OFFER TAILORED SOLUTIONS
  • PROJECT MANAGEMENT SKILLS
  • ATTENTION TO DETAIL AND PROBLEM-SOLVING SKILLS
  • Job Description
  • MANAGE KEY CLIENT ACCOUNTS, MAINTAINING STRONG RELATIONSHIPS AND ADDRESSING THEIR NEEDS EFFECTIVELY
  • ACT AS THE MAIN POINT OF CONTACT BETWEEN THE CLIENT AND INTERNAL TEAMS, ENSURING CLEAR COMMUNICATION AND ALIGNMENT OF OBJECTIVES
  • IDENTIFY NEW BUSINESS OPPORTUNITIES WITHIN EXISTING ACCOUNTS AND EXPLORE AVENUES FOR UPSELLING AND CROSS-SELLING
  • COLLABORATE WITH THE SALES AND TECHNICAL TEAMS TO ENSURE SMOOTH IMPLEMENTATION OF SOLUTIONS AND TIMELY DELIVERY OF SERVICES
  • MONITOR ACCOUNT PERFORMANCE AND PROVIDE REGULAR REPORTS TO MANAGEMENT, HIGHLIGHTING ACHIEVEMENTS AND AREAS FOR IMPROVEMENT
  • STAY UPDATED ON INDUSTRY TRENDS AND COMPETITOR ACTIVITIES TO IDENTIFY POTENTIAL THREATS AND OPPORTUNITIES
  • ACT AS A TRUSTED ADVISOR TO CLIENTS, OFFERING INSIGHTS AND RECOMMENDATIONS TO HELP THEM ACHIEVE THEIR BUSINESS GOALS
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